Antivirus has become an important part of our devices to keep them secure from any hacker, and when it comes to an antivirus McAfee is one of the biggest leading antivirus companies in the internet world. They have up to 7 types of McAfee Antivirus Software which include:
- McAfee Total Protection
- McAfee Internet Security
- McAfee Antivirus Plus
- McAfee All Access
- McAfee Live Safe
- McAfee Multi-Device Security
- McAfee Security Center
And each antivirus type has its own advantage. There is a survey used by McAfee which is Net Promoter Score (NPS) to quantify customer sentiment about the brand and its products. This allows them to see customer feedback, analyze it, and make strategic decisions based on this intelligence. By listening to and acting on customer’s input, CSG has made significant changes around people, process, technology, and offerings. These enhancements will help you make the most of your McAfee solutions so that you can successfully achieve your desired security outcomes.
Also, McAfee is constantly innovating to provide cyber security services that align with your definition of success. It has included some transformation changes among which one of that is Self-Service Tools.
Self Service Tools:
To improve your digital support experience, we’ve developed several new self-service tools and resources. These include:
- A new mobile application which allows you to receive notifications and view, update, and close Services Requests. Download to your Android or iOS mobile device from the app store
- New portal landing pages, a central location for common resources, categorized by product, where you can get answers to your critical questions
- Support communities where you can collaborate with like-minded security professionals to resolve issues and share information and best practices
- Access to a library of YouTube videos that provide “how to” support for new product features
- Launching next month, an in-product McAfee ePO Support Center plug-in to simplify and streamline technical troubleshooting (for version 5.3 and higher)
The support services by McAfee has also increased. McAfee Support involves on call support, chat support and awareness through blogs. There are certain blogs written on types of Trojans, viruses and how to spot a scam on the internet. Also, if you are having any problems related to software like McAfee Installation, Re installation of McAfee, McAfee Activation or you need any kind of McAfee Support you can get in touch with online UK help line or chat with experts to get hell. To enhance the McAfee Support Services, feedback are also taken from the customers to share their experiences which allows to enhance the service quality.
There is a Customer Success Group created by McAfee so that helps you optimize those security solutions so that you can innovate fearlessly, proactively protect your business, and scale up in line with your time frame. We look forward to working closely with you to accomplish your near-term and long-term security and business goals. Advanced security solutions from McAfee are designed to detect, protect, and correct—from device to the cloud. To find out more please visit the website and get in touch if required!